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Zenni Optical has a rating of 3.5 stars from 4,162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zenni Optical most frequently mention new glasses, customer service, and good quality. Zenni Optical ranks 5th among Eyeglasses sites.
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The prescription entry process was a bit clunky, but the glasses for my daughter and myself arrived exactly as virtually tried on with good price and a quality product.
My glasses shipped 5 days ago. It took 6 days to get from Kentucky to Chicago. (did they walk?) Now they have been in Chicago 2 days, Even thought they emailed me and said they would arrive yesterday, they didn't. Now I have been told it will be 3-7 days to get from Chicago to my house which is 5 miles away, I could probably walk that distance 10 times in 3-7 days. I have ordered stuff from China that came faster. Never ever ever will I order from Zenni again. Their glasses are cheap, but you will die of old age before the arrive/
Every pair of glasses i order have been in great condition
The glasses didn't take long to be delivered.
Excellent quality and great fit.
Super easy process with great quality frames at amazing price!
Wonderful fit and fast delivery! Love my new glasses!
Very affordable and good quality, got prescription right
I love getting glasses from Zenni. Easy, fashionable, economic! Thank you so much.
Love them! Thanks a bunches! They have exceeded my expectations
10/10 would recommend. They help a lot with eye strain
I was pleased as always! Shipping is super fast and my Zenni's look amazing!
Wonderful designs at affordable prices. Will never buy directly from a lens store again.
The glasses are excellent! Very nice quality. Thank you
Have been a long time Zenni customer. Love the app!
My child loves his new glass! You can't beat these prices especially without insurance!
Ordering easy. Way less expensive than purchasing at eye Dr office.
Don't slip or fog during games and provide great protection.
It was very pleasant and the glasses fit great love them see
Good product great price Received at a timely manner
Gain trust and grow your business with customer reviews.
Our factory-direct, online model allows us to offer all the same high-quality lens options that you’d get from an optician and traditional brick & mortar retail at 1/10th of the price.
Ready to revolutionize the way you buy glasses? At Zenni, we believe everyone should have access to high-quality, affordable eyeglasses. With over 4,000 frames and prices starting at $6.95 for single-vision prescription glasses, you don't have to limit yourself to just one pair when you order glasses online. Express all facets of your personality with our low-priced eyeglasses and sunglasses in every style, shape, and color imaginable.
Use our virtual try-on to see how your favorite frames will look instantly – try a pair of online eyeglasses without the risk! Once you've placed an order for eyeglasses online, your glasses are individually crafted at our state-of-the-art manufacturing facility and shipped directly to you.
We also offer multiple shipping options including our new 2-3 Business Days Rush Delivery Service.
Zenni Optical was founded in 2003 by two scientists to answer this question:
Doesn’t everyone deserve to look good while wearing an affordable pair of glasses? Thus, Zenni was born in the San Francisco Bay Area - a natural fit in the home of forward-thinking, tech-savvy companies. The mission was clear: Give people glasses they can actually afford but still make them look like a million bucks. It started small, a little company with big ideas, but it quickly grew into a phenomenon. Fashionistas, moms on-the-go, discerning customers; everyone found that they could get the selection they deserved at prices they could afford with Zenni Optical.
Zenni has since grown into an online optical industry leader. That’s prescription eyeglasses online. Prescription sunglasses online. Non-prescription sunglasses online. Sports glasses online. Goggles online. Maybe you get the picture. Zenni’s online.
Zenni Optical was built upon the following principles, and is dedicated to fulfilling them:
• To provide the most affordable eyeglasses to people all over the world.
• To provide the highest-quality optical lenses to our customers.
• To make it easy to order eyeglasses online.
• To provide exceptional customer support.
Thank you for posting your Zenni review of the eyeglasses you most recently received, from your January 9,2022, order, o4187261876, in full-rim, square, acetate, translucent Champs frame 84419623, with a frame width of 134 millimeters. We are happy to know that the frame fit you well, but we were sorry to read that you would have preferred a larger frame. Consequently, we apologize for any disappointment you experienced as a result. We see that on your first order with us, o4158468926, placed on September 16,2021, you selected full-rim, square, flexible-plastic, clear frame 2026323 with tortoiseshell temple arms and a frame width of 135 mm. You initially contacted us for instructions to return these eyeglasses for a 100 percent refund of their price in the form of store credit to your Zenni account, but while speaking with our customer service representative you decided to keep these eyeglasses. You have not yet gotten the eyeglasses from your most recent order, o4567815072, placed on March 1,2022, in full-rim, square, acetate, translucent frame 662916, with a frame width of 132 mm. When you receive these eyeglasses, if you have any issue with the frame size or anything else, please telephone Zenni Customer Service, at 1-800-211-2105, within the first 30 days after the glasses were delivered, which is our warranty period, and anyone who answers will be eager to assist you. If you find that the frame does not fit you well, we want to recommend the information we provide in an infographic found toward the middle of the bottom of every page of our website, How to Measure Your Frame Size: https://www.zennioptical.com/measure-eyeglass-frame-size-how-to. This infographic explains how to measure the dimensions of each element of a pair of eyeglasses you have now that fits you well and looks good on your face, so that you may shop for a frame on our website with similar dimensions, which can be seen under the enlarged picture of the frame on our website, under Details. It does not have to be an exact match. You have a 2-mm leeway on each element of an eyeglasses frame, with a 3-4 mm leeway on the temple arms. We also have information in our Help Center that is very useful for determining the frame size you need for a frame to fit you well: https://help.zennioptical.com/hc/en-us/articles/360049904633-How-Do-I-Find-My-Frame-Size-. We hope that this information is helpful, and of course we hope that you will be satisfied with the eyeglasses from order o4567815072 when you receive them.