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Zenni Optical has a rating of 3.5 stars from 4,162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zenni Optical most frequently mention new glasses, customer service, and good quality. Zenni Optical ranks 5th among Eyeglasses sites.
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The prescription entry process was a bit clunky, but the glasses for my daughter and myself arrived exactly as virtually tried on with good price and a quality product.
My glasses shipped 5 days ago. It took 6 days to get from Kentucky to Chicago. (did they walk?) Now they have been in Chicago 2 days, Even thought they emailed me and said they would arrive yesterday, they didn't. Now I have been told it will be 3-7 days to get from Chicago to my house which is 5 miles away, I could probably walk that distance 10 times in 3-7 days. I have ordered stuff from China that came faster. Never ever ever will I order from Zenni again. Their glasses are cheap, but you will die of old age before the arrive/
Haven't had very long but they seem like good quality
Zenni is always the way to go. Perfect glasses, prescription, and service.
Love my new glasses, they're great! Came quickly, fit comfortably.
Very affordable and amazingly stylish frames for everyone.
Everything was fast. Glasses are great. Wonderful price. I will definitely shop again.
Love my glasses. Shipped fast. Fit great. Easy to order
I was very pleased in the quality and look of my order. Will definitely use Zenni again!
As always a super smooth process and exactly what I wanted / needed.
Great glasses, Timely delivery. Very satisfied with purchase & quality of product.
For around $25 I got better glasses than the $280 pair from MyEyeDr. Never going back. Thank you!
Easy to order, quick delivery, prescription right no complaints.
Website is easy to use. Found good choices for frames.
I got my choice of order as promised and on time
Thanks for your assistance
I always order from zenni, great styles at low prices
Easy to order, glasses came quickly with no issues.
Good quality glasses for price! Love the style of these.
Easy to use app... fast service. I loved the price and really like my glasses
I have used Zenni for years. Good quality, best prices, great customer service. Highly recommend!
This was a seamless process and my daughter loves the glasses. Slightly big but nice.
Glasses arrived quickly. Easy to order. Would recommend as service and quality are top notch.
I always love Zenni. The only place I'll buy glasses for my entire family from.
Gain trust and grow your business with customer reviews.
Our factory-direct, online model allows us to offer all the same high-quality lens options that you’d get from an optician and traditional brick & mortar retail at 1/10th of the price.
Ready to revolutionize the way you buy glasses? At Zenni, we believe everyone should have access to high-quality, affordable eyeglasses. With over 4,000 frames and prices starting at $6.95 for single-vision prescription glasses, you don't have to limit yourself to just one pair when you order glasses online. Express all facets of your personality with our low-priced eyeglasses and sunglasses in every style, shape, and color imaginable.
Use our virtual try-on to see how your favorite frames will look instantly – try a pair of online eyeglasses without the risk! Once you've placed an order for eyeglasses online, your glasses are individually crafted at our state-of-the-art manufacturing facility and shipped directly to you.
We also offer multiple shipping options including our new 2-3 Business Days Rush Delivery Service.
Zenni Optical was founded in 2003 by two scientists to answer this question:
Doesn’t everyone deserve to look good while wearing an affordable pair of glasses? Thus, Zenni was born in the San Francisco Bay Area - a natural fit in the home of forward-thinking, tech-savvy companies. The mission was clear: Give people glasses they can actually afford but still make them look like a million bucks. It started small, a little company with big ideas, but it quickly grew into a phenomenon. Fashionistas, moms on-the-go, discerning customers; everyone found that they could get the selection they deserved at prices they could afford with Zenni Optical.
Zenni has since grown into an online optical industry leader. That’s prescription eyeglasses online. Prescription sunglasses online. Non-prescription sunglasses online. Sports glasses online. Goggles online. Maybe you get the picture. Zenni’s online.
Zenni Optical was built upon the following principles, and is dedicated to fulfilling them:
• To provide the most affordable eyeglasses to people all over the world.
• To provide the highest-quality optical lenses to our customers.
• To make it easy to order eyeglasses online.
• To provide exceptional customer support.
Thank you for posting this review.
We are happy to know that your order was delivered on time. We are also pleased to read that your overall experience with Zenni was good. If there is anything that could have made the experience better for you, we invite you to share that with us in a private message here on Sitejabber or by emailing us at service@zenni.com. We value you as our customer and your feedback would be greatly appreciated.
We trust that you are enjoying your new Zenni glasses, and we hope you will continue to choose us for your future eyeglasses needs.