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Zolucky

How would you rate Zolucky?
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Nebraska
1 review
0 helpful votes
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Shipping is way too high
October 24, 2021

After shopping and finding some items I really liked, I got to shipping and almost canceled my order. I don't know that I will be shopping with you in the future, because of your shipping. I have many other places that have similar items and there shipping is reasonable or free.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 24, 2021
Miss W. Zolucky Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding pre sale items and final sale items).

So when your order amount is less than $109 you`ll be charged the shipping fee. Hope for your understanding.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
3 reviews
6 helpful votes
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Such nice items to choose from.
November 9, 2021

This was my first order from Zolucky, and I am very pleased. The items I purchased are quality made items, and the prices were very good. Shipping was faster than I expected, which is good because I purchased these items for part of my daughters' Christmas presents. I hope they like then as much as I do.

Date of experience: November 9, 2021
Colorado
3 reviews
0 helpful votes
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Good
February 2, 2023

Styles are up to date. I was looking for embroidered jeans and zolucky has a large selection. Quality is decent. Yes, I will consider shopping there again. Only thing about this site that I question…I probably purchased some items several years ago, and they are still being shown. Is this because they sold so well, that more stock is available? Or is this because they sold so badly that they are still available?

Date of experience: February 2, 2023
New York
1 review
0 helpful votes
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The best company.
September 27, 2020

I love Zolucky, I had an issue and they responded to my concerns immediately via email. It is difficult to find companies on the Internet that strongly support their customers when they are on the Internet.

Date of experience: September 26, 2020
Kansas
2 reviews
0 helpful votes
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First time order
February 7, 2023
Updated review

Good items. One is a bit smaller than i like its too much around the neck but all esle is great. The other one is a see through and i dont have a slip so havent tried it yet but i love what it looks like and cant wait to try it. Thanks

Date of experience: February 7, 2023

First time order
January 8, 2023
Previous review

Good at ordinary. Hope item is what I want

Date of experience: January 8, 2023
Texas
1 review
1 helpful vote
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Not a reputable company
March 1, 2021

I order several items from this Zolucky. One item was delivered, a cap that cost $9.99. The company AKA as Superlink International Lifestyle Co. Ltd, canceled the remaining shipment. I reported this to PayPal and had a back and forth. They said they would refund $60.15 of the original $85.13 order, IF I closed the ticket. I closed the ticket. Still NO REFUND. I recommend that you look for reviews for Superlink International Lifestyle before buying anything.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2021
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

We are sorry to inform you that you may have sent to the wrong website. We are just the ZOLUCKY website. For more information on our website, please check: https://zolucky.com/.

Thank you again for bringing this to our attention, and thank you for your patience.

Hope my reply could address the problem for you. Any problems, you can email service@zolucky.com for further help. You can also chat with us online.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Italy
1 review
0 helpful votes
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Very bad service and terrible assistance customer care.
They don't wanto to resolve the problem and don't support the client to found the goods.
Embarrassing refund proposal. There is no full refund of the amount paid, although the goods never arrived at their destination

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 9, 2021
Jules R. Zolucky Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.

This is ZOLUCKY.com. The order number in our website should be
HBIIE... We don't have your order like HBJXF... Kindly ls contact the correct website you ordered.

We`ll keep improving our products, delivery and services. Any problems, you can email service@zolucky.com or chat with us for further help.

Have a nice day!

North Carolina
1 review
0 helpful votes
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Not happy!
June 27, 2021
Updated review

The shirts did not fit they were to small. They made it impossible to return. They wanted pictures to show what was wrong with the shirts. Then basically they would not take them back or give credit. Will not be ordering from Zolucky again!

Date of experience: June 27, 2021

Beautiful
May 28, 2021
Previous review

So far very good. Hopefully the shirts will fit.

Date of experience: May 28, 2021
Colorado
1 review
1 helpful vote
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Not even close to what the pictures look like. CHEAP CHINESE GOODS. I wouldn't even call it "GOOD." Quality was terrible as many items were thin knit when advertised either as a sweater or a coat. Some were extremely thing knit with just screen printing, not real textile weave. Colors were way off. Most of the small sizes were also way too big. I had ordered many items as Christmas gifts and when I opened the packages to get items ready to wrap, after being out of town, I was so upset and disappointed. And because I was outside of the 15 day return time frame, because I had been out of town, they refused to accept any returns. This site is a rip off. I ordered over 10 different items and only 1 is remotely close to what was advertised. So I paid over $200 total and am only able to wear 1 item. When I try to write reviews on the zolucky website, it won't allow me to complete each text box field and thus complete any reviews. AVOID LIKE THE PLAGUE.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2021
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

California
2 reviews
0 helpful votes
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Customer service
July 30, 2022

For some reason, your company keeps sending me "double & triple" of the ONE item I ordered! This poor quality control on YOUR part!
I certainly DO NOT need 2 & 3 of the same products! And why should I go thru the hassle of returning products that YOU send to me double & triple fold? I have already contacted the Better Business Bureau & will now notify the District Attorney's office!
I have advised "all" my friends of your inadequacies.

Date of experience: July 30, 2022

Overview

Zolucky has a rating of 3.4 stars from 4,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service and good quality. Zolucky ranks 17th among Women's Clothing sites.

service
1,327
value
518
shipping
518
returns
299
quality
3,102
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105,796 reviews
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