Zolucky

The apparel pictured on the website is not what you receive. For example a sweater was pictured as a textured sweater with bright colors. The actual item was a thin blouse with bland print.
When you request to return the items for refund, you are then informed you must return it to China, are responsible for all shipping fees including Customs fees. In essence, they communicate no true refund is possible. Instead they offer to give me a 15% cash refund. Zolucky is a Chinese scam. Stay away.
They did refund me some the money I spent in lieu of me shipping the items back.

First of all the online ordering was very efficient and easy and the item arrived on time. However, there's a big difference between the picture on the website and the actual dress. The picture shows the dress to be full and roomy with lots of fabric, loose and relaxed. The actual dress had almost no room and not because of the size - there just was no extra fabric, it's almost like a sheath dress - just straight, not full at all. Also the color in the photo is a dark charcoal and the actual dress is a medium grey - not what I would have chosen. Of course there's no credible option to return - high shipping costs which are not practical for this type of item and so I got a credit of a few dollars which might be o. K. just to cover a small amount of the dress cost but there's also the $9.00 shipping on top of it so the few dollars of refund really doesn't make a difference. It was a disappointment. The dress is really unwearable for me.

It took a very long time to receive the T-shirt I ordered, only to discover that the 3X is more like a medium (if that). It will not fit, but to return it, it would B costly, so I am finding a home for it. I will not B ordering from them again unfortunately. I was hoping I had found another place 2 order clothes from.

This is the 4th order I have placed. I love the clothes and I am NOT a clothes shopper. I have not bought myself new clothes in years. You do have to watch and check on every size because small does not equal small all the time. There is a range as to what small falls into. My orders have always been correct. Sometimes it takes a while for the clothes to come. I am still waiting on three more dresses from my last order. They are well worth the wait and I can't wait for these dresses to come. I shouldn't have to buy any more clothes as these should carry me through retirement.

I ordered 3 items, and figured they'd take a while to get here. First two items arrived around when i thought they would, 3rd was significantly delayed.

1st item, a blouse: not as pictured, but still pretty enough to keep -- was supposed to have a scalloped edge but was a straight edge. Had bought because of the unique design.

2nd item, cute cable knit sweat pants, gift for my daughter... haven't heard if she likes it or not.

3rd item, same cable knit pants for me, but in olive green: arrived a full month later, and is a hideous bright green, and made of scratchy polyester. I contacted customer service to return for refund or replacement, but was told if I return, I had to pay for shipping -- to China! -- or I could keep and they'd give me a 15% refund!

Are you kidding me? THEY sent me the wrong color item and they're going to make me pay for shipping to get a refund?

I found mobile site somewhat confusing, especially checkout
I hope these are as nice as they are pictured
And I hope returns are easy
The items are of very poor quality and returning them has proved to be difficult.
The email address "*******@zolucky.com" bounces my emails back to me and so I can't communicate with them. They have many rules for returns, and I can't make them work, including the return process, which is not easy and doesn't work.

I ordered an item in the same size I have been wearing for many years. The item was so small I couldn't
Even get it on. I checked the label because I thought they sent the wrong size, but the label showed the size I ordered. It was at least two sizes smaller than it should have been. I will not buy from them again.

Almost everything I loved. The black stretchy pants were more like a griddle so I didn't were them and the blue Jean pants weren't sewn properly around the waist so they torn every time I pulled them up. The shirts were very nice.Ty for asking.

It took a month to receive three shirts and a pair of shorts. I originally ordered a dress also, as a gift for someone. I finally canceled the dress because I was told it would not arrive for another couple of weeks and the occasion for the dress would be over. I am hoping to see my refund for the dress, soon.

I went through the website to initiate a return of the items that did not work for me. I received a confirmation response stating that I would hear back from Zolucky within 48 hours. Three weeks later, I have no response and need to initiate my return within the time limitations. I have since sent another email to the company. Unless I hear back ASAP, I will potentially miss this deadline. I would hope that the company would extend the deadline, given they have caused the delay. If I do or do not hear from them, I will give an appropriate follow up review.

I like these products and it is easy enough to order them but I do not appreciate the over-abundance of emails. They feel like an intrusion and a nusance. Because of this, I am not like to purchase anything else!

I LOVE the clothing designs but there are no petite sizes. I am trying the very few XS clothes you carry but I may have to return them as I am only 4' 9" and a petite size 4.
Also, the jewelry is junky but you can't beat the price.

I have no issue with the products. The problem was with the delivery.
I just happened to be outside my front gate when the courier drove past at great speed.
My full address is written on my gate post in large letters but he did not stop to look. His vehicle was unmarked. Then he drove back past me again at great speed.
Later on a neighbour came with my parcel. He said he told the driver where to find me but he insisted leaving the parcel with him. I will not order any further products from Zolucky due to the apparent delivery difficulties.