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ZoluckyReviews 5,049

2.9

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,438 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Easy to shop. Lots of choices
May 29, 2022
Updated review

Only complaint is it takes to long to receive my items... the sizes always are different. If I order a large its to tight. So i order a x large then its to long and to big... just not working for me

Date of experience: May 29, 2022

It was relaxing, fast, great clothing line
January 29, 2022
Previous review

Nice, great shopping

Date of experience: January 29, 2022
South Carolina
1 review
0 helpful votes
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McCormick
May 29, 2022

I ordered quite a few things off this site and other than my own mistakes on sizes, love everything I ordered

Date of experience: May 29, 2022
New York
0 reviews
0 helpful votes
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Horrible Clothes!
June 28, 2022

The clothes are Very cheaply made. The lowest quality of material. And the Sizes are completely off. Do not Order anything from the website. All Made in CHINA! Buy AMERICAN!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2022
Miss W. — Zolucky Rep
over a year old

Thank you for your feedback. Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services. Could you please offer your order number for us? So that we can help you solve the problem well.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
0 helpful votes
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Shipping cost high
June 28, 2022

I do not think I will be buying products here again shipping was almost the same cost as the products I bought.
I would have liked to know where those products were shipping from as the cost of shipping is also a factor when deciding to buy for me.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2022
Miss W. — Zolucky Rep
over a year old

Thank you for your feedback.

Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping when the order reaching $99 after discounts (excluding final sale items). And we will try to improve our shipping issue.

So when your order amount after discounts is less than $99 you`ll be charged the shipping fee. Hope for your understanding.

Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Montana
2 reviews
0 helpful votes
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Wedding
May 29, 2022
Updated review

Perfect and easy to use!
Saved items until I was able to order them

Date of experience: May 29, 2022

Location
April 29, 2022
Previous review

Great prices but hard to relocate item looked at previous day

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
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It takes a while to get my orders but I always have been happy with my purchases

Date of experience: May 29, 2022
Maryland
2 reviews
0 helpful votes
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Affordable Clothes - Happy Me
May 28, 2022

I am a U.S. size 14. I ordered size XXL and they fit.
I was a little disappointed in the fabric quality but I love the designs.
I just put in another order for 6 more dresses.

Date of experience: May 28, 2022
Hawaii
0 reviews
0 helpful votes
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The worst return policy I've ever seen. In their ordering description they allude to how easy it is to return something and that is not the case at all! It took almost 2 months to receive my order and when I did the quality is very poor and 2 tops are incorrectly labeled. Their sizes don't match the size guide on their site. There are button holes that are not there. I ordered 2 of the same top in different colors. One has button holes and one doesn't and those were 2 that I planned on keeping! The material is absolute s### If you would like to throw money absolutely down the toilet or mail your purchased item back to China and pay the shipping and custom fees (that was what they told me to do) then go ahead and order. This is SO deceptive I plan on contacting The U.S. Postal Inspection department and filling a complaint. I really don't care about $40.00 but this company should not be allowed to do business in the U.S. Everything really was THAT BAD. Every good review must be a relative or an employee of the company.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 28, 2022
Miss W. — Zolucky Rep
over a year old

Thank you for your feedback. Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Virginia
2 reviews
1 helpful vote
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Sizing
June 27, 2022
Updated review

The clothes ran small. Not true to size. Very disappointing since they're all too small.

Date of experience: May 28, 2022

Shipping charges
May 28, 2022
Previous review

It said if I purchased over $70 that the shipping was free. I did and the shipping was an outrageous $19

Date of experience: April 28, 2022
Arizona
2 reviews
0 helpful votes
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Wow, I love your clothes
May 27, 2022

The clothes are very stylish, many have choices of colors (I love blues). I'm not a young person, but your clothes aren't necessarily for young or old. I hate old lady dresses!

Date of experience: May 27, 2022
New Mexico
1 review
0 helpful votes
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Great on line shot
May 27, 2022

Wow! Fabulous deals on cute, cute items! Thank you for providing these deals of the century.

Wonderful experience!

Date of experience: May 27, 2022
North Carolina
2 reviews
0 helpful votes
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The website is user friendly. It was easy to sort and select. The size chart was helpful. Some items did not give a specific length, however, most did.

Date of experience: May 27, 2022

I like what I see. I want to checkout the quality of item I ordered
April 27, 2022
Previous review

The website is user friendly.

Date of experience: April 27, 2022
Texas
1 review
0 helpful votes
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Order
June 26, 2022
Updated review

One shoe was bigger than one (42) I was sent a size 35in the black which I did not order. I ordered size 42. Quality was poor. Too expensive to return

Date of experience: May 27, 2022

Order
April 25, 2022
Previous review

A little bit confusing.

Date of experience: April 25, 2022
New Jersey
1 review
0 helpful votes
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Very good prices
May 27, 2022

Shipping is too expensive and would prevent me from buying more frequently

Date of experience: May 27, 2022
Maine
1 review
0 helpful votes
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Good variety of clothes
June 26, 2022
Updated review

Very good. I like the variety and also the prices of the merchandise.

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 27, 2022
Miss W. — Zolucky Rep
over a year old

We are glad to know that you are satisfied with our products and services.

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great customer swrvice
April 27, 2022
Previous review

I was able to complete.My purchase because I was able to get 20% off. Thank you so much!

Date of experience: April 27, 2022
Alabama
1 review
0 helpful votes
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First time ordering
May 26, 2022

Spotted this site on line and took a closer look. I'll know better what I think once I receive my order. The order arrived but one dress was the wrong size! I gave it away and ordered replacements.

Date of experience: May 26, 2022
Missouri
1 review
0 helpful votes
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First time buyer
May 26, 2022

I don't like that you offer at the beginning of the shopping to be a free shopping after certain total and it never shows at check out. That's why I canceled several times before but this is first time and last I probably shop here for that same reason.

Date of experience: May 26, 2022
Massachusetts
1 review
0 helpful votes
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Cute summer sneakers
May 26, 2022
Updated review

So far so good I just ordered not what I expected but they're cute sneakers

Date of experience: May 26, 2022

Cute summer sneakers
April 25, 2022
Previous review

So far so good I just ordered

Date of experience: April 25, 2022
New Hampshire
1 review
0 helpful votes
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Good
May 24, 2022

Lost my coupon #
Jewelry is fine
Size wise seems to be off for me

Date of experience: May 24, 2022
Kansas
1 review
0 helpful votes
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Did not see other choices. Not enough lines to write down my thoughts. I kept them all but will need alterations, especially the hems. Need more consistent hem lines. I am an alteration person but others would not see the advantage because of cost.

Date of experience: May 24, 2022