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Zoom has a rating of 3.0 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Zoom ranks 4th among Video Chat sites.
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Zoom for Education has revolutionized the way I teach and engage with my students. The platform's intuitive interface and robust features make it easy to conduct virtual classes, facilitate discussions, and collaborate on projects. I appreciate Zoom's commitment to education, as seen in its dedicated features for educators and students, such as breakout rooms, polling, and screen sharing. Moreover, the reliability and stability of Zoom's video conferencing technology ensure seamless communication and minimize disruptions during online classes. With Zoom for Education, I can deliver dynamic and interactive lessons that inspire learning and foster student engagement, whether in the classroom or remotely.
Zoom charged me extra on my subscription. I've raised ticket# 6079967 and now ticket #6183874. I haven't yet heard back from zoom despite me continuously trying to get in touch with them for the past 1 week.
1st time in 3 + yrs I NEEDED their help!
3 weeks f-ing asking & speaking to Billing (to get a HUMAN) 4 agents and ALL of the played games with me! I was in TEARS... They read from scripts to "validate customer concerns" ALL of them just kept creating ticket after ticket. Refused to get me a Supervisor or do ANYthing I asked.
I warned in writing through email & verbally several time to NOT to charge my car. My renewal came up yesterday, and I was NOT contining until I got help.
ALL said:"I undersand." GOOD THEN - you better keep your word.
I TERMINATED MY ACCOUNT - and this morning saw that they renewed it.
#Zoom is garbage. Make a claim of credit card fraud if this ever happens to you. I've done just that!
Tip for consumers:
I was given a tutorial on Google Meets today. Also I discovered Zoho . Zoho is WAY better pricing than Zoom.
Quit Zoom and find a better deal.
Products used:
Zoom is NOT interested in helping you with your tech issues. JUST helping you pay them.
Date of experience: October 30, 2023
