• zoom4u.co.uk

zoom4u.co.uk

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Overview

zoom4u.co.uk has a rating of 3.7 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. zoom4u.co.uk ranks 71st among Software sites.

  • Service
    1
  • Value
    1
  • Quality
    1
How would you rate zoom4u.co.uk?
Top Positive Review

“Pay after delivery”

Lucy P.
4/1/18

Perfect from start to finish, use the security of pay after delivery. Nothing to complain about here. My Son also uses them

Top Critical Review

“Terrible service”

Gerard M.
3/1/13

Terrible service. Their website has items as being in stock but obviously it isn't updated very often. My first order I tried to place was cancelled. Then tried to place the same order again, which this time worked. I've been waiting a week for the order to go through, but at time of writing they have sent nothing and failed to answer to any email correspondence. AVOID AT ALL COSTS. It's obviously amateur hour at zoom4u.co.uk.

Reviews (46)

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10 stars (3) customer service (4)
Thumbnail of user derekl12
GB
1 review
0 helpful votes
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June 26th, 2014

Recorder was ordered on Tuesday night and it arrived Thursday by the post man.
It included free upgrades and the delivery was free. I checked the prices and zoom came in about the cheapest, although a few dubious sites came in a few pounds below.
Thanks

Thumbnail of user terryh48
GB
1 review
0 helpful votes
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June 21st, 2014

Ordered on Saturday delivered and installed on Wednesday - exactly when they said they would - and the after sales service is fantastic cannot rate them highly enough - Customer Service 100%, Pricing 100%, Delivery when they said they would 100%, installation high quality and nothing was too much of a problem 100%.
Unfortunately the software I ordered is somewhat mind boggling and I think it will be sometime until I get to grips... Well done all round

Thumbnail of user kerryl8
GB
2 reviews
3 helpful votes
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October 3rd, 2013

I don't use online sites very often as I prefer to shop.
Found this one on google, good price and the delivery was average!
Happy with the overall service. Next day option please..

Thumbnail of user gingerp4
GB
1 review
0 helpful votes
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May 18th, 2014

PROBABLY WORTH AVOIDING LIKE THE PLAGUE! Was going to purchase graphics software from Zoom4u, but price seemed very low. Decided to check reviews first and noticed a number of complaints. When we checked their address we became more suspicious as their location is just around the corner from where we live. We thought that Grove Works on Grove Road was an old shoe factory that had been converted into flats. To double check we walked round to have a look, and sure enough they are a complex of 28 domestic flats, not a business in sight. We're consequently staying well clear, seems dodgy to us.

Thumbnail of user philj8
GB
1 review
0 helpful votes
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September 18th, 2013

Have now been waiting 2 weeks for a software package that I paid over £300 for. Like others I have had the "I will contact the warehouse email" but then silence. Looks like these people are a scam - no response, no apology, just seem to be hoping that I will forget they have a wedge of my money. Real bad because my son needs the software for his coursework, so they are also messing up his education - AVOID AVOID AVOID these people look like cowboys

Thumbnail of user barryw12
GB
1 review
1 helpful vote
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December 25th, 2013

Ordered Corel Draw x5 Good Price but nothing arrived. Emailed the company (as there's no phone contact) three times, given false delivery date each time.
Finally arrived three weeks after ordering. NOT GOOD ENOUGH - DON'T USE THEM they don't deserve our custom. You've been warned.

Thumbnail of user pats51
GB
1 review
1 helpful vote
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September 17th, 2013

AVOID. DO NOT USE THIS ONLINE RETAILER FOR BUYING YOUR SOFTWARE. NOT TO BE TRUSTED AS YOUR SOFTWARE DOES NOT ARRIVE. BEEN 4 MONTHS SINCE I PLACED THE ORDER. STILL NO WORD. EVERYTHING LOOKS TOTALLY DODGY. AVOID. AVOID. AVOID.

Thumbnail of user harryc26
GB
1 review
0 helpful votes
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July 3rd, 2014

Good all round service from these guys, they didn't get 5 stars because the delivery was late by 1 day.
The website was easy to navigate and the price was good and shipping free.

Thumbnail of user lucyp44
GB
1 review
1 helpful vote
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April 1st, 2018

Perfect from start to finish, use the security of pay after delivery.
Nothing to complain about here. My Son also uses them

Thumbnail of user zorand
China
1 review
1 helpful vote
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July 10th, 2013

Stay away from this site-I ignored my rule which is -If online store does not have direct phone number have no businesss with them-they are even not able or willing to respond to e-mails, paid for the product, never got even a single response about the status of my order and product itself-forget about it -To be completley onest I did got lucky only once to get an answer from them, but it was was rather vague and uslesss. SO ONCE AGAIN -MKE NO PURCHASE FROM THIS SITE

Thumbnail of user imogens1
GB
1 review
0 helpful votes
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July 10th, 2013

A bad experience - NOT RECOMMENDED.
My order was for Zoom Hn4 recorder bundle including recorder and mini-tripod, plus additional flashcard costing £20.00. Order was extremely slow to arrive - 11 days, after several emails emphasising urgency - and incomplete. I have still not received the mini-tripod nor the flashcard, nearly one month later, despite several emails requesting confirmation of delivery date, or - most recently, asking for a refund of the cost of the flashcard, and for the value of the mini-tripod.
I did check review sites to make sure the company is OK, and saw mixed reviews including some which now make me think they may be posted by company employees: the positive ones always include one minor complaint of a type that wouldn't put one off (ie. All great 'but the packaging was slightly damaged', or 'but they delivered it to my next door neighbour'), and several entirely positive ones which always say something about the great delivery - referring to delivery options which are not available on the website (ie. 'I ordered express delivery and...' or 'I ordered 1st class delivery and it came by courrier the next day!'). What is offered is only 'standard uk delivery' - what's that? 1st class? 2nd class? I now know it's another meaningless piece of information they provide for those not looking carefully enough.
Don't waste your time and lose your money, go to a tried and tested, reliable company and pay a bit more.

Thumbnail of user dannyh3
GB
1 review
0 helpful votes
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July 12th, 2012

Coreldraw x6,2nd purchased made from this site and all went well.
Delivery was free and took 2 days, so no complaints...

Thumbnail of user karll19
GB
1 review
0 helpful votes
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July 17th, 2014

Not any problems with this site and everything came as it should.
Both programs installed without issue

Thumbnail of user keitht2
GB
1 review
2 helpful votes
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February 27th, 2011

Great Back up service, even when it was my mistake... Also the cheapest I found for Sibelius software

Thumbnail of user jons43
GB
2 reviews
6 helpful votes
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August 3rd, 2013

No problems, but please could we have a next day delivery option...
And thank you for the free upgrade, most helpful

Thumbnail of user ahmeds14
GB
1 review
1 helpful vote
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March 26th, 2013

WORST WEBSITE EVER, I PLACE ORDER MICROSOFT OFFICE AND THEY DON'T HAVE IT 3 WEEKS LATER THEY SENT IT UNSEALED.

THEY SHOULD BE REPORTED TO POLICE

Thumbnail of user clarec1
GB
1 review
4 helpful votes
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January 27th, 2011

Not the cheapest, but very good customer service... A1

Thumbnail of user sarahw60
GB
1 review
3 helpful votes
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May 19th, 2014

No problems and shipping was fast.
What more can I say

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