I ordered a king size bed frame after searching the internet and finding that zulob.com had the best price + free shipping by far. I ordered on Saturday and received the large 45 pound box by Thursday--amazingly one day before it was due. The frame is great! Easy to put assemble and very comfortable. Plus I got 10% off for being a new customer. What more could I ask?
I have bought more than 5 items from Zulob.com in less than 3 months. Every experience has been a very positive one. The items have been quality and exactly as shown in preview of item. The prices are more than competitive compared to other sellers. Their customer service is great compared to any other merchants. They are definitely willing to make sure you are happy with your purchase.
I bought a crib for my new born baby girl and I was totally pleased when it arrived, it came to us looking exactly the way we saw it Zulob.com. When shopping, nothing feels better than knowing that you are getting exactly what you ordered. This is a great place to shop so now I am looking for a bed for my new house."
I ordered a wall clock from Zulob. My credit card was immediately charged and I received an order confirmation. Well, after 12 days, I finally received my wall clock today but it is malfunctioning. I contacted the phone number on the packing slip and those people were no help as they were not the ones I purchased the clock from. So, I reviewed my credit card charge and found Zulob's name and location. Found the website and when you call the toll free number you never speak to a real live person... just given the option to leave a voice message (and hope someone calls you back.)
So from my experience, it looks like you order from Zulob but receive the products from someplace completely different.
Good luck trying to reach a live person from Zulob. It looks like I purchased a malfunctioning wall clock. I'll never order from this place again.
I wish I had read these reviews before purchasing a shoe cabinet! I am experiencing extremely poor (OR LACK THERE OF) customer service from Zulob. I have called and emailed them several time in regards to my order and have not been able to talk to a single person. My order has said awaiting fulfillment for weeks now without any update. Really crappy business if you could even call them that- SCAM and HUGE waste of time.
Pretty terrible customer service. I ordered my sofa two MONTHS ago. I really don't know why I have been so patient I should have cancelled my order and gone elsewhere long ago but I feel like that is going to be such an ordeal... other sites with the same couch (Modway manufactures) said they were backordered, and zulob was not which is why I ordered from them. Apparently my first couch was ripped in delivery, and it was conveniently the last one they had in stock so now I have to wait till they get another shipment from the manufacturer. The weird part is, I NEVER received any notice that my order had shipped in the first place. Were they just going to ring my doorbell and leave it on the front step? What if I wasn't home? I had NO idea it was coming. They gave some horribly lame excuse that they don't know when things are being shipped out, but "oh, we promise we will give you shipping information next time!" I honestly think the site is an elaborate scam that's just hoping I'll forget about the $900 couch I never received and give up. I won't. APPARENTLY I'm supposed to receive it soon, they said they are getting their new shipment of the sofas this week and then it will be on it's way to me. It will be a miracle if I get it in July. I guess I'm hopeful and don't want to assume it's a scam... but I have a feeling I'm being taken for a ride. I would be happy to upgrade my review IF and when I finally get my couch.
Is there an Absolute ZERO stars that I can rate this merchant cause 1 is tooo good. I ordered a nodway couch on june 29th and NEVER received it and they have not returned any of my calls or emails and i is now 5 months. Paid via PAYPAL and had to call tem back twice. BAD CUSTOMER SERVICE ALL OVER and RIPPOFFand THEIVES