business logo of Zynga

ZyngaReviews 145

1.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zynga?
grey star
grey star
grey star
grey star
grey star

Zynga Reviews Summary

Zynga's reputation is marred by significant customer dissatisfaction, primarily due to perceived unfair practices and inadequate customer support. Many users express frustration over issues like account suspensions, loss of purchased chips, and a lack of effective responses from support staff. Complaints about game rigging and the presence of bots further exacerbate concerns, leading to accusations of a predatory business model. While some players appreciate the initial engagement and entertainment value, the overwhelming sentiment points to a growing distrust in the company's practices and a call for accountability, prompting many to advise against investing in their games.

This summary is generated by AI, based on text from customer reviews

service
58
value
56
shipping
22
returns
29
quality
44

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Anthony P.
Unfollow Anthony P.
Share Review
Report Review

Zynga store
November 7, 2022

Bought $100 in gold coins and nearly 24 hours later nothing credited to my account and all my emails have been ignored

Date of experience: November 7, 2022
Ireland
1 review
4 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review

Horrible
October 29, 2022

A horrible company Zynga.impossible to win and a scam.
I would say a dishonest site and a scam.Do not buy anything from Zynga.

Date of experience: October 29, 2022
California
1 review
0 helpful votes
Follow Beau D.
Unfollow Beau D.
Share Review
Report Review

Mark Pincus is the owner of this scam site. He has a net worth of 425 million dollars and got that money by scamming people who are thousands of times poorer than him. He is a predatory low life rat that has no moral compass. He is the Bernie Madoff of San Francisco and should die in prison like Madoff did.

Date of experience: September 18, 2022
Florida
1 review
2 helpful votes
Follow Jan T.
Unfollow Jan T.
Share Review
Report Review

Bots and rigged poker
September 17, 2022

I've been playing this site for some. I could live with the constant and increasing forced adds but the poker has been inundated with bots and rigged hands. What was wrong with fair legitimate hands. The game is slanted to poor players and
People that go all in on every hand. After losing to higher flushes and full houses constantly to players that normally would never stay in its obvious the game is run by bots to make sure you have to buy more chips. NEVER EVER ACTUALLY BUY chips. Go to a real legit game and stay away from this one. It gets so frustrating to consistently lose good hands to crap that it's just no fun. Shame cause it was a good game.

Date of experience: September 17, 2022
Alabama
1 review
1 helpful vote
Follow Tim B.
Unfollow Tim B.
Share Review
Report Review

Zynga poker
September 11, 2022

I have played zynga poker for 4+ years. For beginners, this is NOT a actual poker site! It is an ARCADE site.
This "POKER" site is NOWHERE close to poker.
For instance... 70% of the flops contain a PAIR, in real poker THIS happens about 23% of the time. 40% of the time it flops a possible STRAIGHT.
NO it is NOT rigged towards any one player BUT buying CHIPS is a TOTAL WASTE OF MONEY. "Tipping" the dealer? LOL save your chips.
AGAIN this is NOTHING more than a arcade site.

Date of experience: September 11, 2022
California
1 review
2 helpful votes
Follow Don G.
Unfollow Don G.
Share Review
Report Review

Zynga constantly converts you to a player room that you did not request... and before you can leave the room it charges you the full amount of the room that you did not want to be in... they are criminals and they should reimburse us for the chips we lost... but they don't... they steal chips from everybody each day... report them and write bad reports about them :(( (((((

Date of experience: September 1, 2022
Michigan
1 review
1 helpful vote
Follow Dawn S.
Unfollow Dawn S.
Share Review
Report Review

I have played wizard of Oz slots for over 1300 days. Spent real money. They rope you in, payout well, then make it impossible to to achieve goals they set without spending money to buy coins to continue.

Date of experience: August 30, 2022
California
1 review
0 helpful votes
Follow Betty H.
Unfollow Betty H.
Share Review
Report Review

Bull$#*!
August 27, 2022

If you buy in you win less. Some real jerks playing that think they are pros and real asses. Playing an online poker game? Go make some real money if you're a pro and don't be a jerk to others.

Date of experience: August 27, 2022
Australia
1 review
2 helpful votes
Follow rod f.
Unfollow rod f.
Share Review
Report Review

Rigged site
August 24, 2022

Worst ever site. Nothing like poker. 90% bad beats on the river. 1 in 3 hands. Straight. flush.or full house. Players individually targeted not to win. Player stats are a lie EG zynga says 20% win rate when it is really 5%. Total rubbish

Date of experience: August 24, 2022
GB
1 review
2 helpful votes
Follow Chris W.
Unfollow Chris W.
Share Review
Report Review

River rat heaven
August 18, 2022

I've been playing with Zenga for months now and have never seen soo many river rat cards in my life.
If you are doing well chip count, just be be prepared to loose on random river cards!
Won't be playing again

Date of experience: August 18, 2022
Australia
1 review
2 helpful votes
Follow Greg A.
Unfollow Greg A.
Share Review
Report Review

Been playing csr2 for 2 years now and all I can say is that their support is pathetic and patronising. Game is made so that you spend money. They don't care about the players who have genuine concerns. It is riddled with hackers and cheats and to top it off…. They advocate pornographic adverts definitely not intended for kids and they promote woke ideals even after it has been raised numerous times. AVOID THIS GAME LIKE THE PLAGUE.

Date of experience: July 31, 2022
California
1 review
3 helpful votes
Follow Horst R.
Unfollow Horst R.
Share Review
Report Review

Money laundering
July 23, 2022

Zy uses Robots, Employees, and clutches one of a mother, haking delivers to freeloaders by haking payed folks, all is a dame bad inc, but at looks zy bevor ther selling, many upper heads going to prisons like fbook employees and ceo Zuckerhut Berg Mark and CEO Mark part owner and employees! FBI watching both businesses ty federal Cov of America look this criminal inc in prison bevor ther selling esp zyn for 12.4 billion catch them bevor Selling out and split the USA

Date of experience: July 23, 2022
New York
3 reviews
34 helpful votes
Follow Gerry H.
Unfollow Gerry H.
Share Review
Report Review

First of all, I have read many of the reviews here and I will say that I DO NOT THINK THE GAME IS RIGGED. I have played over 400,000 hands and yes I have had my share of bad beats but also my fair share of wins too. It all evens out in the end. It is a well-known fact that you will remember a bad loss much longer than you will remember a good win. So I think that the people who are complaining that the game is rigged are just bad losers or maybe not very good poker players or perhaps just very unlucky. Anyway, my issue was that several billion chips had disappeared for my account after somehow being placed at a very high stakes table which I did not request to join and then when I tried to leave that table I had already lost several billion chips, either in a lost hand or possibly a lost ante. I sent a message to customer service and did not get a response. The next day I sent another message to customer service and again didn't get a response. Then I left a bad review saying that the customer service was not responsive. But today, after leaving a third message for customer service and being very persistent I finally got a response from them and they replaced the chips to my account. So, my faith in Zynga and Zynga customer support has been restored. Thank you!

Date of experience: July 2, 2022
California
1 review
1 helpful vote
Follow Marla P.
Unfollow Marla P.
Share Review
Report Review

Don't start!
June 26, 2022

I've played avidly for years. For months it has been freezing on my phone forcing me to restart the phone to make it work again. Today at least 20 times. Thanks a lot Zynga, I'm done.

Date of experience: June 26, 2022
North Carolina
1 review
6 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

Zynga is trash
June 4, 2022

This company is trash. They're poker and spades games are full of multiple accounts cheating by playing multiple hands on separate devices. And of ourse Zynga does nothing to prevent it because they want you to purchase coins to keep playing. It's bad enough that the games are already rigged to make you lose so you buy they're fake coins. These people belong in the same category as cheap scammy buy here pay her car salesmen. Zynga is trash. Avoid they're games. Or should I say... they're scams

Date of experience: June 4, 2022
California
1 review
0 helpful votes
Follow Aam S.
Unfollow Aam S.
Share Review
Report Review

All cheating and they kill the fun out of it so is better not spend any money so
Think
About it and read the reviews so
U understand

Date of experience: June 4, 2022
Nevada
1 review
3 helpful votes
Follow Andrew O.
Unfollow Andrew O.
Share Review
Report Review

So many 4 of a kinds
April 20, 2022

I actually bought play chips on zynga. My chips got stolen from my account. Chips weren't paid out to me for the very few of my winning hands, and most of my hands were losers. It's impossible, statistically to lose so many hands over time. Its no coincidence that this all started after I purchased play chips. Before purchasing, I was winning and actually enjoying the games.

Date of experience: April 20, 2022
California
1 review
2 helpful votes
Follow Gregory O.
Unfollow Gregory O.
Share Review
Report Review

Not betting on full houses, catching 2 or three miracle cards at the end. Not fun. Won't play this site anymore. Waste of time.

Date of experience: April 20, 2022
GB
1 review
0 helpful votes
Follow Jay Y.
Unfollow Jay Y.
Share Review
Report Review

Here's the review I've just left for you.

"Once upon a time I was called 'one of our most important players' well that all went out the window when zynga poker was taken over.
I all of a sudden never get replies to any emails.
Id complain that despite, reaching the top level of 20 & staying there, often within the top select tier, for a great deal of time on the version I'd played for years, I was being kicked out of low league divisions despite earning more 'chips $' than previous weeks.
EVERY single message PROMISING bonus chips $ provided NOTHING.
The VIP account manager, called Jake who was allocated to me, simply ignored my messages…the latest only days ago.
MY ADVICE TO YOU IS FORGET ALL ABOUT ZYNGA, GO FIND ANOTHER APP, BECAUSE YOU WILL NEVER COUNT FOR ANYTHING WITH ZYNGA.
DONT WASTE YOUR TIME AND/OR MONEY PLAYING THEIR POKER GAMES…. OF WHICH THERE ARE MANY!"

It's a sick, and disgusting, joke how you have decided to shun decent honest players, like myself.

I hope your bonuses come to as much fruition as your empty promises to me.

Jay

Date of experience: April 3, 2022
Florida
1 review
0 helpful votes
Follow Terri K.
Unfollow Terri K.
Share Review
Report Review

Game of thrones
March 29, 2022

This particular game and the "bots" that run it, cheat! You can literally watch it "stutter" in order for it to reset during the spin! DON'T PLAY UNLESS YOU ((ONLY)) WANT TO THROW REAL MONEY AT IT! Over 300 spins, and not 1 bonus game? Really?

Date of experience: March 29, 2022