I ordered the shoes in my normal size and they were comfortable but 2 sizes too large and far too wide. I cannot get anyone to respond to my emails requesting a return label nor to respond to my voicemails left at the Beverly Hills store. I am very disappointed in this company and will never purchase another shoe from them again. Customer service is completely non existent and the shoe sizes are not standard. I must say they do look great online. I wear an 8.5 size in Jimmy Choo which they claim they are compatibly sized with.