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amorette R.

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Total Points
80

1 Review by amorette

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    Tamara Mellon

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11/20/24

I ordered the shoes in my normal size and they were comfortable but 2 sizes too large and far too wide. I cannot get anyone to respond to my emails requesting a return label nor to respond to my voicemails left at the Beverly Hills store. I am very disappointed in this company and will never purchase another shoe from them again. Customer service is completely non existent and the shoe sizes are not standard. I must say they do look great online. I wear an 8.5 size in Jimmy Choo which they claim they are compatibly sized with.

Tip for consumers:
sad that this company cannot get its customer service operating properly and shoes sized correctly. Great product quality otherwise.

Products used:
Bought sandals that were not true to size so I cannot use them nor return them as no one responds in customer service. Emails and voicemails are not returned.

Service
Value
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Returns
Quality

Date of experience: November 20, 2024

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