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Kiwi FAILED to actually book us on our flights, and due to the company's mess up we were unable to get onto the flights we were scheduled for - the airline did not even have us in the passenger manifest. Additionally, Kiwi ignored our several calls and help chats on the day of. Instead, we were forced to schedule emergency flights out of Copenhagen or be stuck there.
Date of experience: September 16, 2019
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Kiwi.com operates in a way that is not entirely ethical. I purchased two tickets through them...
