I have bought a few items from fashionphile. So far, very happy with the items. Some items are decent price, others are great. If you choose regular shipping method, it might take up to 10days to receive the item.
They are full of crap. Their BS policy is not protect buyer as they staded. I got a fake LV wallets. They refused to refund the money as they have promised. This girl name Monica C refused to ackowledges the wallets are fake. Please everyone, don't lets them scam your money. I'm filing a complain to BBB. This company need to be investigated.
Tip for consumers: After 3 calls,10 emails and a complain to BBB, I got my refund back to my credit card.
I apologize for the negative experience. I do see that a return appeal was opened for one of the items on order 1047091, and was approved meaning you were given money back to your original payment source as a courtesy. If you are still unhappy and needing further resolution, I recommend reaching out to the Returns Team directly:
returns@Tradesy.com
If you need to open any more Return Appeals, they will be able to further assist.
If there's anything else we can help you with, please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com.
Annie Has Earned 17 Votes
Annie H.'s review of Tradesy earned 17 Very Helpful votes
Hello Annie,
I apologize for the negative experience. I do see that a return appeal was opened for one of the items on order 1047091, and was approved meaning you were given money back to your original payment source as a courtesy. If you are still unhappy and needing further resolution, I recommend reaching out to the Returns Team directly:
returns@Tradesy.com
If you need to open any more Return Appeals, they will be able to further assist.
If there's anything else we can help you with, please contact us at 310.912.7966 Monday-Friday 8:00am- 4:00pm PST. Saturday- Sunday 8:00am- 2:00pm PST or via email at team@Tradesy.com.