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Bailey B.

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Total Points
83

1 Review by Bailey

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    Fabletics

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10/1/23
Verified purchase

I ordered two pair of leggings. And noticed it automatically signed me up for "VIP" which I didn't ask for. Then I did some digging realizing I would be charged 60$ every month for my ONE purchase. It also was a pain to figure out to cancel, Ofcourse you can't do it online like it states. I had to call customer support after saying I wanted to cancel 5 times, he continued to tell me i could keep my membership just by "skipping" a month three times. So now I cancelled my membership which cancelled my order. I have yet to receive a confirmation about either.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 1, 2023

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Lia B. – Fabletics Rep

Hello Bailey,

It is with great regret that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!

Best,
Lia

Bailey Has Earned 3 Votes

Bailey B.'s review of Fabletics earned 3 Very Helpful votes

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