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BARB M.

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81

1 Review by BARB

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    Asoph

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8/4/23

I purchased several items from Asoph, two of the same, with one to be returned. I contacted them before returning, they stated that they do not do exchange. Therefore, I made the purchase for the next size and returned the other. I'm now being told that the item was damaged, past the date for a refund or credit and cannot be refunded and if I send them a paid label, they would return the item to me. I did call them with in 5 days of receiving the item and returned it within the 15 days! How do you fight with someone who has the upper hand,Crazy!

Tip for consumers:
Their retun and exchange policy is HORRIBLE. If you make a purchase, just kow that you will probably NOT be refunded.

Products used:
dress

Service
Value
Shipping
Returns
Quality

Date of experience: August 4, 2023

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