Not sure what all the fuss is about but I've ordered from them about 5 times and have never had an issue. People have to be realistic about quality. If you're spending $3 on a car charger, you can't have it both ways and get mad because it's not the best car charger you ever bought. Just have a realistic expectation that their prices are great but for a reason. I've ordered from them 5 times and multiple items each time and only once had a case that broke (the belt clip snapped off). Other than that, no issues! All the chargers are still working after over a year and the cases i bought (other than the one) are still in great condition.