Carla P.

On 8/30/22, I bought 6 month subscription & as of 10/18/22 received NOTHING! Birchbox continues to show order is "in process." Emailed Birchbox on 10/4/22 after seeing a Birchbox email from 9/30/22 saying "Success! Your purchase went through" for a 2nd 6-month subscription with a different order confirmation # than 8/30/22 order. I emailed Birchbox on 10/4/22 about these 2 emails & that I have received no monthly box yet. I got a generic "email received" in response that said it would be 8-10 days for a reply. Ridiculous! As of 10/18/22, no reply to my email either. I will be contacting my credit card company to file a complaint & try to retrieve my money back. Don't get scammed- find another beauty product company!