My heat pump stopped working and I called them. They charged me $500 to do a diagnostic and put coolant when they should not have. Then they tried to sell me a new system for $13,000 or change a coil for $6,000. Apparently others people have experienced the same. I called someone else who did the repair for $900. After I complained to Morevent and asked for my money back they assured me that they were right. The sale pitch was very pushy and as soon as I accused them of up selling they became very aggressive and defensive. Stay away from them at all costs. I had 2 other companies come and none told us to replace the coil or buy a new system. BTW my heat pump is only 14 months old.
Hey Chardonnet! Thank you for your feedback. Upon review, we see that you ordered the Shade Lite fabric, which comes with openness, and the material specifications are clearly mentioned on our website for your reference. We also offer a separate product, the waterproof sunshade sails. As we specialize in custom products, we're unable to accept returns. If you need any further assistance or have additional questions, please don't hesitate to reach out. We're here to help!