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Christelle H.

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86

1 Review by Christelle

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    SSENSE

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1/25/24

Looks like I'm not the only one who has returned an item and SSENSE is refusing to refund and the customer service is terrible keep redirected me to file a claim with my bank without even investigating. These are warning signs as looking at other reviews it's been happening lately.I have been purchasing from SSENSE for a decade up but will never again as they have changed the customer service call center is in Philippines and they have no ideas of how to help you can't transfer you to any supervisor or manager cannot assist and they have it scripted to just redirect you to the finnancial institution. Terrible! Stay way I would be surprise if they file bankruptcy soon

Tip for consumers:
Stay away do not buy from ssense

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Date of experience: January 25, 2024

Christelle Has Earned 4 Votes

Christelle H.'s review of SSENSE earned 4 Very Helpful votes

Christelle Has Received 1 Thank You

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mark n. thanked you for your review of SSENSE

“I agree with every word, but I had nothing but success with a firm called MYTHERESSA. Better clothes, always a sale on; courteous service from considerate intelligent staff and instant service. Get some sense and get rid of ssense.”

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