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I've been a customer of Vanguard for 20+ years. I used to be very pleased but in the past two years their service has hit rock bottom. Folks on phone give you contradictory information, they promise to investigate issues and call back but the call never comes. I've had a repair ticket outstanding for 2 1/2 months for a problem they acknowledge should be fixed but no resolution. Run don't walk to another provider!
Products used:
Brokerage Account
Promotion said shipping would be free with entry of pomo code. Code was entered. Only upon finalizing sale did receipt show I was charged $10 shipping and then if I registered with a username, password and personal information would I be sent a $10 rebate. Not what was promised! VERY MISLEADING. Find another site to order from!
Products used:
T-Shirt
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