Ordered berries and brownie snowmen for a good friend to be delivered on Saturday 12/23; was charged separate shipping for each item because you can't add additional items, plus I had to pay extra for each item because of Sat dellvery, about $25 for each item, causing me to drop some others I wanted because the cost was so prohibitive, and on top of everyting else they delivered the LEAST part of the order a day EARLY with no note so my friend didn't even know who sent them, and when I called shari's Berries and informed I was told that i will get a refund for the additional shipping in about 28 DAYS! It only takes them 5 min to screw up and order but forever to fix it; We'll see if the refund actually goes back into my acct, but not holding my breath; really disappointed with the service and I can only pray that the quality is not as bad as I have read, but regardless I will NEVER order anything from them again, they are a total RIP-OFF!