Disappointed M.

Would prefer to give less than 1/2 star but not an option. In 4 years, have ordered 3 times for a special February birthday. They have never delivered as purchased. 1st time didn't show up on guaranteed date. Skipped a year, 2nd time received 2 identical orders within an couple of hours - spent too much time on the phone trying to ensure I wasn't double billed. This year the box arrives on time, but had been opened, strawberries eaten, card replaced and resealed and delivered by FedEx. It would have been better to have "lost" the shipment than to deliver an empty box with strawberry and chocolate residue in the container. Not sure where the breakdown in the process was, but 3 fails out of 3 attempts, shame on me! I'm done with this vendor.