I really appreciated Alex Wender's service (he's the founder of the Bluewave agency). He's straightfoward & factual & very knowledgeable about the many Medicare supplement insurance providers out there. He gave me the low-down about a provider with a good initial rate I had discovered online. He pointed out that it wouldn't be a good candidate for me long-term because of their smaller size, which could lead to (and already has) steeper rate increases vs. larger well established providers. I also discovered that Alex pays attention to the details and doesn't let stuff fall through the cracks. The estimate he gave me about how long it would take for the insurance provider to approve & issue me a policy was dead-on. Unsolicited, he verified with the company that they would cover pre-existing conditions without a waiting period. He told me that Bluewave, annually, will contact me to ensure I have a policy with the best rate for my situation. Alex, however, didn't sugarcoat my chances of getting approved in the future for another policy if I needed to switch, which I very much appreciate. Based on my experience, I can highly recommend Bluewave's expertise, trustworthiness, & service. 5 stars!