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A flight was cancelled. I called twice. They said they will call me back but never did. I had to buy another flight by myself.
When I asked to be refunded, they lied. 1) they said I never called. 2) they said they contacted me back. 3) they won't refund.
Bad service. Bad company!
Date of experience: November 4, 2023
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Empty.
Kiwi.com operates in a way that is not entirely ethical. I purchased two tickets through them...
