For Business
Write a Review For Business Write a Review
Thumbnail of user galenm28

Galen M.

Contributor Level

Total Points
87
0
1

1 Review by Galen

Getaroom

  • Getaroom

  • Send Message
“Once the have your credit card-you are screwed if you need to modify”
1/23/22
Verified purchase

Made a mistake on booking. Called immediately back and they were not able to help me at all.
Shlould be illegal.

  • Comments (0)
  • 15.4K Views
Helpful  (7)
Thank you
Thumbnail of user karenb355
Karen B. – Getaroom Rep

We do apologize for this experience. A Customer Service Resolution Specialist will review your case and reach out to you. At Getaroom, we strive for exceptional customer service with friendly and knowledgeable agents ready to assist in any way they can. We take any lapse in our standards very seriously and will address this as soon as possible. Our goal with your Sitejabber review is to promptly work for your satisfaction, resulting in your improving the star rating.

Thank you,
Getaroom

Galen Has Earned 7 Votes

Galen M.'s review of Getaroom earned 7 Very Helpful votes

Galen hasn’t received any thanks yous.

Galen doesn’t have any fans yet.

Galen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user esucpm
ESUCP M. reviewed Getaroom
5/23/24

I booked 5 rooms, but was charged for 9 rooms. After being told it was just a 24 hr. Hold, I was...

Thumbnail of user bobl1117
Bob L. reviewed Getaroom
5/23/24

The booking process was okay, but I did not receive a confirmation email with a confirmation...