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George H.

Theydon Bois, Essex

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Total Points
81

1 Review by George

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    Wren Kitchens

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7/26/23

Our wren kitchen has been a disaster from installation problems to the ongoing quality. To date upwards of 20 doors, drawer fronts and side panels have had to be replaced all for same fault, laminate peeling off. Seems particular problem with inserts on the shaker style. Wrens not interested in having faulty parts returned for inspection nor have we had the courtesy of anyone in authority visit to see the debacle for themselves. I am sure the whole kitchen will be replaced in the end. What a hassle this has all been. Wish never heard of wrens. Even after sales has not been without problems. Don't think wren knows what makes good customer care.

Tip for consumers:
For us wrens kitchens has been a nightmare and after 2years still ongoing. When will it end? What a disaster.

Products used:
Kitchen carpentry, worktops and some appliances

Service
Value
Shipping
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Quality

Date of experience: June 26, 2023

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