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Geralyn M.

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Total Points
113

1 Review by Geralyn

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    Consumer Cellular

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4/30/23

Phone's purchased for my 93 yr old Mother are not made for the elderly. Chose to close account in January 2023 and proceed to re-install land line. Consumer Cellular was providing "Port Out" numbers to provide to AT&T to release her Phone Number which we were not able to accomplish. I went forward with getting New Phone Number and now 3 months later, Consumer Cellular will not close account and continues to bill my Mother because we did not Port Out and Close account. Terrible Customer Service

Date of experience: April 30, 2023

Geralyn Has Earned 31 Votes

Geralyn M.'s review of Consumer Cellular earned 31 Very Helpful votes

Geralyn Has Received 1 Thank You

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