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Imrul A.

Georgia, United States

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Total Points
83

1 Review by Imrul

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    Girotti

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7/31/22
Verified purchase

1. Fraudulent business: Their only goal is to bait you into submitting the order. Once you are charged, the business is over. Every product on their website shows that the orders are delivered to USA within 1-2 weeks. In my case, they had not even shipped the order within 14 days. So, I requested them to cancel the order but they did not listen. Instead of providing "FedEx Express" shipping as mentioned in the email receipt, they shipped through a slow carrier. As a result, I received the order 42 days later by when I had to purchase an alternative. I made multiple return requests and sent so many emails. But, they were adamant in informing me that they do not accept returns unless the product is defective.

2. Deceptive advertising: Their website shows a deceptive "Free shipping & returns" tag which may mislead you into thinking that you would be able to return the items if there is any issue. Yes, you will be able to submit the return requests just to find those rejected! I regret I turned around from other overseas merchants who mention their honest shipping time but was lured by Girotti's fraudulent advertising.

3. Product quality: Their shoes are nothing special. I ordered "MEN'S LUXURY DRESS SHOES 7226" which was hurting my ankle due to being made of stiff leather. I visited Johnston & Murphy and noticed quite a similar shoe made out of much more comfortable leather. That one also had a lesser price tag.

4. Product Description: Their products look very shiny and vibrant when worn by their models. In reality, the products are not.

5. Irresponsive and adamant management: The Hotline number they provide is not attended to. I tried during USA business hours on multiple days but never got a response. The management is so dishonest and stubborn that they do not even want to negotiate a bit for their tremendous shipping delay and fraudulent advertising.

Tip for consumers:
Do not be fooled by the unverified reviews on the Internet and lose your hard-earned money on them. You will regret it like me!

Products used:
Shoes

Date of experience: July 31, 2022

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