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This was my first time using phone insurance ever. I've had terrible experiences using insurance plans with different products, I just assumed Asurion would be no different. HOWEVER, I was pleasantly surprised how easy and stress free this experience was. Starting with creating the online repair ticket, to meeting James at the retail store; he provided excellent service and was definitely a subject matter expert.
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At&t did a good job. I would do it again. It worked really smoothly. I thank you very much at&t.
My experience on ordering a replacement phone for my teenage daughter was outstanding with...
