After searching for this specific colourway of Puma Palermos in a size US4, I found them on Size? And decided to give them a go. Unsure what it takes for customer service to reply to an email. I tried contacting them 3 times as I recieved an email saying that my order was cancelled and refunded despite it already being in transit to my address. After about 3 weeks I received my order and it was the wrong shoe and size and the invoice is a totally different order. Still waiting for a reply and now I can't find the original shoes anywhere worldwide in my size. And I'm stuck with these ugly shoes that are 2.5 sizes too big. At least I got my money back but am still waiting for answers...