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Disastrous customer management. I have never experienced anything like this in my entire private and professional life. No accommodation whatsoever despite the earthquake in Turkey. Rebooking flights is only possible for an unbelievably high fee. Kamlesh Ahir should unfortunately be mentioned here as someone who has attracted extreme negative attention due to his unaccommodating customer management. I will never book a trip here again!
Date of experience: February 21, 2023
Jamal S.'s review of Kiwi.com earned a Very Helpful vote
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Kiwi.com operates in a way that is not entirely ethical. I purchased two tickets through them...
