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james r.

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Total Points
80

1 Review by james

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9/13/24
Verified purchase
• Updated review

Book I received on 19 Aug 24 was 5' X 6' and had expected 8' X 10' based on the description info and my familiarity with an old copy I owned. I wanted a hard copy which I got but just in smaller size than I expected. I requested a return and the site had limited space for description and was told to contact seller which I did with a more complete description of the situation. Got a response on 8-29 indicating my request had been received and should be resolved in 1-2 days. Book remains unopened awaiting response from seller or Alibris.

Was referred to seller and awaiting final response

Reason I chose this business:

Have ordered and received books I have been very satisfied with for several years in terms of price, condition and timeliness of receipt. Never had a concern before I needed to contact them about.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Value
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Quality

Date of experience: September 3, 2024

Am ordering based on the ISBN number but your picture...
6/1/21
Verified purchase
• Previous review

Am ordering based on the ISBN number but your picture of the cover doesn't match the copy I have but I am hoping that despite the cover difference, the one your dealer ships will be identical to mine.

Reason I chose this business:

Long time customer, have been previously satisfied and usually prefer your products, prices, availability and responses to your competitors.

Date of experience: May 2, 2021

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