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They are REALLY on top of it! Called me within 60-seonds of booking a trip, while another agent was already working with me. They even tried to come up with a better price / itinerary for my multi-city trip, but eventually couldn't beat what I had. But based on all other OTAs, this was the most responsive team! Horfens went above and beyond for us! E-Mail, Direct phone #s, and call back / follow-up was amazing!
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Customer service representative was very helpful and kind. She understands my situation and...
Thanks a lot for a perfect review and cooperation with us! Our agents work really hard to satisfy the customer!