They dont ship items, they dont respond if you have an issue with them. They did respond fast when I couldnt get intothe site when I first signed up but after that when there was an issue with an auction... takes forever or they do not answer. It is Jan 11 2013, I am still waiting for an item I won in November. Contacted bbb. If you look them up on there they have hundreds of cases opened on them (they are marked closed because if you do not respond in a certain number of days the bbb will close ur case does NOT mean it was resolved). You can have ur case reopened though. They really are a SCAM!