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Replies from support are far in between. I've been waiting for them to release my funds for days now after requesting them to cancel a withdrawal.
Date of experience: June 9, 2021
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Empty.
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Hello Jose,
I was able to see the order hold and I've now released your funds. I am very sorry for the delay with this. I will be writing you on your ticket as well to inform you about this.
Best regards,
Richard