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jummer s.

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81

1 Review by jummer

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5/9/17

Using PA.com few years doing well but got some issue currently, i am on rage by now.
My money stuck at PA.com side then they still did not refund.
Live customer support broken, no respond support ticket, their phone number useless. And PA.com keep saying that "please contact through to my twitter and facebook".

A company doing 15 years still in garbage like this.
What should i do now?

Date of experience: May 9, 2017

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PlayerAuctions T. – PlayerAuctions Rep

Hi Jummer,

Can you send me a private message with your Order ID so I can check your payment/refund status or why it got stuck?

Actually, we don't encourage contacting support through social media like Twitter or Facebook; we would love to help you out through our Help Center and email. Currently, we don't offer phone or chat support, but we will be looking into these in the future.

I hope to hear from you soon,
Lei

Customer Support Manager at PlayerAuctions

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