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Kandra C.

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80

1 Review by Kandra

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    Doordash

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2/8/21

I placed an order for Dunkin Donuts total was 24.00 with tip and taxes/fees I AUTHORIZED for this amount only. I received an alert saying they took 29.00 off my card but wait this is just the beginning I received my order only to find not only the donuts purchased for my kids were not there but also one of my coffees I purchased and was over charged for was not there. I then noticed my drink had been SPIT in. It was floating at the top. During NO TIME IS THIS OKAY Especially during Covid time. I took pics and threw it down the drain I then called to explain what happened abd was told they would speak with the driver but there was nothing they could do for me because yesterday using the same service I received a 50.00 for a pizza order never received due to driver canceling at pick up because food was not packaged and ready to go for him. Im completely disgusted with this company and how they treat their customers I will never use this company and suggest everyone not to that sees this. I will attact photos on everything I love I CAN NOT MAKE THIS UP. SAVE YOUR MONEY AND HEALTH BY NOT USING THIS UNTRUSTWORTHY COMPANY. They take more than authorized this isnt the first for that also the DRIVERS ARE STEALING AND TAPPING WITH FOOD. How disgusting. Remind you no whip added this is disgusting.

Date of experience: February 8, 2021

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