We ordered for Mother's Day the Tuesday before and paid extra to have it delivered on Saturday. We were there all day, and the order did not arrive. So I called Monday (the day after Mother's Day, mind you) and was told they were so sorry, and the order would arrive the next day. It did not. So I called today (Friday) and the customer service rep said they would just refund my money. We'll see. This company is operating a fraudulent business, I believe. Hopefully, it will be out of business soon. Help it along and don't order from them!