My husband ordered me Shari's Berries for mother's day as a surprise. They arrived on Saturday. I opened the box to find melted berries with the juices all over the inside of the box. The cheesecake trio was fine. The flowers in the bottom where wilted, broken and half dead with a pink mason jar rolling around crushing the flowers. I called customer service and I have to say she was excellent, friendly and very professional. She took the order number from the side of the box and shipped me a new complete order, berries, flowers, and cheesecakes. Again the cakes are fine. But the berries... What a mess and same story, these are in worse condition than the first order. One rotten, juice everywhere, and all 6 were just a crumbled sticky mess, and the flowers... same thing. Wilted torn leaves pounded by a rolling mason jar. So Listen guys and gals spend your money some place else. A bouquet and a box of chocolates from the drugstore would be better. PROMISE!