Despite the issues with my previous order, Shari's Berries management took a step to resend my order (at no cost to me) to make up for the previous blunder. I received 2/3 of my previous order as the company forgot to add the extra box of chocolate covered cherries, as I did with my original order. This action shows a company that cares about the customer and its reputation. The fruit is fresh although, the chocolate does not rival the Godiva or Hershey and the product is a bit over-rated.