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Lisa S.

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Total Points
80

1 Review by Lisa

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    MyHeritage

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11/8/24
Verified purchase

I had an amazing result from my DNA but do feel that the fact you have to keep paying for any family history/tree is annoying and not made clear at the outstart

Date of experience: October 29, 2024

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Dean A. – MyHeritage Rep

Hello Lisa,

We value your feedback and we are committed to providing you with a positive user experience

MyHeritage is based on subscriptions that offer various tools for genealogy depending on your research focus.

That said, we offer a free basic plan along with a number of different paid subscriptions, depending on what area you are trying to research.

A free Basic plan is a great start if you are just beginning the research of your family roots. A paid subscription includes our latest state-of-the-art matching technology or access to our extensive historical record search engine. These subscriptions can be canceled at any time, online, or by contacting our support team.

If you would like more information about our subscriptions to find the one that best fits your research needs, please feel free to contact me directly at dean.vipsupport@myheritage.com. I'd be happy to help.

Sincerely,
Dean,
MyHeritage Team.

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