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LouAnn T.

Contributor Level

Total Points
160

2 Reviews by LouAnn

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    SelectBlinds

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6/25/23
Verified site experience

Site is ok - had to chat to find out something and the customer service rep is kind of short and rude

* SelectBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 26, 2023

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Brian R. – SelectBlinds Rep

Hello LouAnn,

I apologize because you had a negative experience with us due to our website not being as user-friendly as you expected due to waiting to get ahold of a customer service rep. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into.

My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.

Regards,

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    Sephora

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2/1/21

Sephora's values around inclusivity are only if you're NOT conservative. Do they even know what "inclusivity" means? NEVER shop there again. Cancel culture goes both ways.

Service
Value
Shipping
Returns
Quality

Date of experience: February 1, 2021

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