I've been able to find really good talent in the platform. Most of them are expert in their craft and have all the experience and equipment.
The service team (project managers, finance, etc) is terrible. Extremely poor communication, lack of coordination, just completely lost. Never go through them. Every time I requested their support to manage a large project, they just delayed it, confused the artists with, overcharged for their "management fees". Also it seems there's a large turn around and absenteeism, as usually I was bounced from project manager to project manager which just delayed everything as I needed to re-explain everything again.
Hi Louise,
Thanks very much for taking the time to leave us a review. We're happy to hear that you were able to find the talent you were looking for, but we're sorry to hear that the rest of your experience was not positive. We'd love to talk with you further to learn more about your experience and how we can improve. If you would be interested in sharing that feedback with us, please reach out to feedback@voices.com, and I will make the team aware. Thanks again and wishing you all the best.