My experience with this so-called human being was horrifying, I have never encountered anything like it. Extremely condescending, rude and down right angry towards me. He offered no help to me only called me names and told me to put my big girl pants on! This thing needs serious help, completely abusive, there are not words to describe what I experienced with IT...that's how terrifying my experience with him was. This man is completely abusive to women and was verbally abusive to me, I am talking about him screaming over the phone at me. He did nothing but scared the crap out of me, called me names and did nothing to help me or to guide me through the process I was going through NOTHING! 5K and I was treated like dirt. Thank God the case was dropped and I didn't have to deal with him but I asked for partial refund because he did nothing but abuse me and he said... YOU TXT ME AGAIN AND I'M CALLING 911. RUN FROM THIS PERSON.