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Melissa L.

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1 Review by Melissa

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    Nordstroom

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1/7/22
Verified purchase

Nordstrom has changed their price match policy. Unfortunately they wouldn't even honor the price of the manufacturer website-even though policy stated they would. After several attempts to get an adjustment & a lot of wasted time, I was informed they were not going to honor it. So beware especially if you're a Lilly Pulitzer shopper. It's rare I leave a bad review, but my experience was horrible.

Tip for consumers:
Customer Service and sale match policy has changed. In my case, they didn't even honor their new policy, by not matching manufacturer sale price which is on their new list of places they will match.

Products used:
Women's clothing

Service
Value
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Date of experience: January 7, 2022

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