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I tried to order a package for a friend who lost a loved one. The package was advertised as $39.99 for a 2 day delivery! (what a deal!)
Day one would be a bouquet and day two would be 6 strawberries.
When going to confirm my order i found that the delivery fee is $18.99
AND they were charging me an extra $10 for an "additional gift" plus $5 for delivery of the additional gift. There was NO additional gift. The $39.99 price was to include both days of delivery, that's why its a package.
My total would have been a cool $76 at the end of all their fees.
When I reached out to a service rep they had no idea what they were talking about, and told me how important it is that my order be done right, but I did't place the order, I was inquiring about the extra charges.
I've seen nothing but HORRIBLE reviews and should have expected this.
Date of experience: January 25, 2018
M L.'s review of Shari's Berries earned 2 Very Helpful votes
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