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Nia C.

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81

1 Review by Nia

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    Doordash

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1/9/20

If I can give them zero stars are negative number of stars I would it was a matter of about four times where my order was canceled at the last minute once I was already expecting the food and it was late. They would live on text message telling me that the Dasher was at the restaurant waiting on order that was a lie. They did not call me I had to call them and then they refunded my money and wanted me to wait 5 to 7 business days to get my money back. I paid for my food that night and my husband works overnight. I place the order around 7 PM to make sure you had something on his stomach they canceled it around 8:15 and then offered me a $10 credit. Are there customer service reps that I spoke to had a very hard Indian accent and when I asked to get a callback from the manager they told me it would take 24 to 48 hours very unprofessional I would not recommend door dash to anyone you make out better walking to get your food

Date of experience: January 9, 2020

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