As the pandemic was beginning to intensify in India, the US state department called for immediate departure. To make things worse, I made the massive mistake of booking my travel home with Kiwi.com. I found myself standing at the ticket counter in Bangaluru with a booking confirmation, but no ticket. Kiwi.com never purchased my tickets home.
I then had to purchase another ticket, obviously not using Kiwi, for an incredible amount of money and then I had to convince the military to let me out of the airport and find a hotel during lockdown. I found a wonderful woman who opened up her entire hotel just for me and had to spend 4 days hoping international flights would remain open. Regardless to say, this was an incredibly expensive ordeal and one of the most stressful weeks of my life.
All because I booked with Kiwi. I have been trying to get a refund for months and haven't received any messages from their customer service. I would not recommend Kiwi.com to anyone and would even entreat you not to book with them.
Kiwi, if you are reading this... please refund my money. 144 854 457