Ozan K.

I've had a flight booked through kiwi, via Pegagus. Due to the Coronavirus pandemic Pegagus sent me a text saying flights are all now cancelled. Vie the pegasus website I have asked for a refund, but since I paid via Kiwi, they will refund the money there and I have to contact them. There is no support, and you cant get in touch with anyone! When I tried to refund through the kiwi website they estime my refund to be a total of £0 and it will take 90 days to come through. Oh and if you want an express refund you need to pay more money.