I decided to order Shari's Berries for the 1st time for my daughter's 30th birthday. Big mistake should have went with Edible Arrangements instead since they are a more reliable company. Shari's Berries canceled my order and did not notify me of such - I only found out when I called to see where the order was for my daughter's 30th birthday. So Shari's Berries ruined a very special birthday. To show how incompetent Shari's Berries is - I received an order confirmation by e-mail while I am on the phone and they are telling me my order had been cancelled days before.