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Phebee R.

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Total Points
80

1 Review by Phebee

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    Joe's

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6/5/23

My Sony headphones had one issue, which cost $60 to repair, they came up with 4 additional and unnecessary repairs to have a functional headset (+$185), which makes it cheaper to buy a new one. And you are required to do them all, or none. UPDATED: They proposed afterward to take off one of the repairs, but "took off" the overall promotion, going from 60 to $120 to change the power board when you only need to screw it. They are sending it back for free though, it was a waste of time but it didn't cost anything. I'll do it myself!

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Date of experience: June 5, 2023

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